Refund policy
Grateful4u Designs – Return & Refund Policy
At Grateful4u Designs, our bohemian and nature-inspired apparel is made-to-order especially for you. Because every piece is custom-printed when you purchase it, we cannot accept standard returns or exchanges if you change your mind or select the wrong size.
Please carefully review our sizing charts on each product page before submitting your order.
Damaged, Defective, or Misprinted Items
We want you to love your order! If your package arrives damaged, misprinted, or you receive the incorrect item, we will happily arrange a free replacement or a full refund.
- Timeframe: You must report any defective items within 30 days of delivery.
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Proof Required: Do not mail the item back. Please email us at
[Grateful4u.courtney@gmail.com]with your order number and a clear photo showing the damage or misprint. - Resolution: Once our team reviews the photo, we will immediately initiate a free replacement order or issue a refund back to your original payment method.
Lost Packages
If your package is lost in transit and its tracking history stops moving, please contact us within 30 days of the estimated delivery date. We will coordinate with our fulfillment partners to investigate and issue a free reprint if necessary.
Address Errors
Please double-check your shipping address during checkout. We cannot issue refunds or free replacements if a package is lost, delayed, or returned to sender due to an incorrect or incomplete address provided at checkout.